HMW Encourage Composting in Toronto?

  1. Culture of convenience — people don’t want to get out of their comfort zone and change their ways of managing waste.
  2. Landfills: out of sight, out of mind — people do not see or experience the process of waste ending up in landfill on a daily basis, so it is difficult for them to connect with the issue and care about composting.
  3. Condo buildings look for cheapest & easiest cost — recycling and composting is less convenient and cost-effective than garbage disposal for condo buildings.
  • We were introduced to Generative Research, as a technique to follow when conducting our research. The goal of the research is to find opportunities for solutions and innovation.
  • The techniques we were to use were — One on One interviews & Field Observation
  • We decided to carry out our research on two user groups:
  1. What’s your living situation like?
  2. How do you manage your kitchen waste?
  3. What motivates/discourages you to compost?
  4. What bias/assumptions do you have regarding composting?
  5. What barriers do you face when you are trying to compost?
  6. Do you have access to composting?
  7. What’s your perspective on sustainability?
  8. Who can help you with the process of composting?
  1. Composting techniques that people follow presently include throwing kitchen scraps in the garden and green bin.
  2. People consider composting to be messy / smelly process
  3. There is a lack of education and access to resources about composting
  4. People feel there is lack of enough space required for composting
  5. People expect help from the city in the form of the right infrastructure and policies
  6. People rely on city’s green bins
  7. There is a lack of positive influence and re-enforcement by their community and landlord
  1. Who the particular user is
  2. Their needs
  3. Why that need is important to the user
  1. Someone who lives a sustainable lifestyle and is looking for a better way to dispose off their kitchen scraps and doesn’t have faith in the city’s green bins.
  2. Someone who is a baker and produces a lot of food scraps and needs environmentally friendly ways to dispose of it.
  3. Someone whose hobby is gardening and finds it expensive to purchase soil and could benefit from composting as it will provide them with their own natural fertiliser and soil conditioner.
  4. Someone who makes coffee at home everyday and needs better way to dispose of their used coffee grounds, as they feel guilty about throwing large amounts in landfill.

The rationale behind choosing this statement — we all collectively felt that educating the kids early on about composting will lead to inculcating composting as a crucial habit and inspire the adults in their community
to compost as well.

  1. A compost bin connected to a budding plant that helps it grow
  2. A compost land amusement park
  3. The city rewards you with points every time you compost. You can eventually use those points to buy tickets for fun city events
  4. A fun digital comic book on composting for kids
  5. A tamagotchi game about composting
  6. A live worm feed to see how composting works
  • discover and get acquainted with the challenge of organic waste and composting in Toronto.
  • get out of my comfort zone and interact with strangers in an unfamiliar neighbourhood in Toronto about the common problem being faced by all of us as a community.
  • get familiarised with UX design research methods like Clustering, Scoping and Ideation through Crazy 8s methods.
  • experience how much fun it is to solve a problem using UX design thinking and research techniques face to face in groups, for the
    first time.

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