Clinical voice AI startup Suki has augmented its voice assistant and platform for medical professionals with a mobile app and new voice commands. The upgrades aim to make the Suki Assistant more flexible as the healthcare conversational AI field grows more crowded and competitive.
Suki’s voice assistant offers medical professionals a way to collect and transcribe notes and patient conversations using machine learning and AI. The assistant fills in Electronic Health Records (EHRs) automatically to reduce the time and effort spent on paperwork. Those who operate Suki on Windows computers can now link the platform to their smartphones. The mobile microphone frees the doctor from requiring a computer with a microphone every time they want to take notes. They can just dictate into the phone, and the AI will transmit the information to the appropriate EHR. The company claims that high-quality smartphone microphones enhance the accuracy of the notes taken as well. The Suki Assistant has also been upgraded with more diagnosis codes, including the ICD-10 codes, which provide the same codes for different diagnoses. Suki has also taught the assistant new voice commands to control and edit the dictation, letting the doctor add new paragraphs and lines on-demand and switch from one part of the app to another by asking for help.
The latest upgrade comes just a few months after Suki introduced its Show Me tools for pulling data from the EHRs by voice command instead of manually sifting through data and follows other upgrades like the Suki Speech Service (S3) platform. The company claims this year has brought in more than four times the revenue of last year, thanks to upping its clientele by 72%, with doctors in more than 30 medical specialties using the technology. Suki has also raised $95 million to fuel its growth, with a $55 million round in December after two $20 million rounds in 2020 and 2018.
“Launch and iterate” sits at the heart of Suki’s mission to create solutions where every pixel is in the service of the doctor,” Suki CEO Punit Soni said. “When you use Suki, you don’t just get the product you bought. You get a continuous stream of updates and new features that will save you time and make your experience better, so that you can focus on what you do best: clinical care. We are excited to offer this robust, proven voice-enabled solution that is lifting administrative burden in an accessible and affordable way.”
Suki faces a growing stable of rivals raising plenty of their own money, including Abridge, which raised $12.5 million in August. Major funding rounds for startups like Notable, which raised $100 million last year, are becoming more common, as are AI tools for specialized medical services like dental-focused Bola and veterinarian-centered Talktoo. Bigger tech brands are creating or purchasing their own clinical AI tools. For instance, Microsoft purchased Nuance Communications for $19.7 billion not long after Nuance bought the clinical AI platform Saykara.
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